You can install the SaRA client on any client computers running Windows 7 and above. The destination log directory path where this data is stored and accessed from is %localappdata%\SaRALogs\UploadLogs. Download Microsoft Support and Recovery Assistant You can download the latest version of Microsoft Support and Recovery assistant (SaRA) client from Microsoft Download Center.
The table below provides information such as scenario type, data collection source, data collection path and data collection files. To know more about what log files are created by the Support and Recovery Assistant, search for your scenario in the table below under the “Scenario” column and view the relevant information in the same row. If you are unable to sign in, your log files will not be sent to Microsoft. 002 - The official troubleshooting application from Microsoft that addresses issues related to Windows, Office, Outlook and. Note, if you are not signed into the Support and Recovery Assistant when you click Send, you will be prompted to sign in. Download Microsoft Support and Recovery Assistant (SaRA). The following image is an example screen where log files are collected during a scenario and there are options to view the log files and to send the logs to Microsoft. The only time you would want to send log files from the Support and Recovery Assistant to Microsoft is when you are working with Microsoft Support and the log files need to be reviewed. When you run a scenario in the Support and Recovery Assistant, some log files may be created and you will be given an opportunity to send these files to Microsoft.
0 kommentar(er)
